Privacy Policy

This Privacy Policy describes how Charlon Enterprises collects, uses, and protects your personal information when you visit our website, place an order, or otherwise interact with our services.

We may collect the following types of personal information:

• Name
• Email address
• Phone number
• Billing and shipping address
• Payment details necessary to complete your transaction
• Order history and purchase information
• Device, browser, and usage information collected through cookies or similar technologies

We use your information to:

• Process and fulfill your orders
• Provide customer support and respond to inquiries
• Send order confirmations, shipping updates, and other service-related communications
• Improve our website, services, and shopping experience
• Detect, prevent, or investigate fraud, abuse, or security issues
• Comply with legal obligations

Payment transactions are processed securely through our payment providers. We do not store full credit card details on our systems unless explicitly handled through secure and compliant payment services.

• Our website may use cookies and similar technologies to improve site functionality, analyze traffic, and enhance user experience.
• You may choose to disable cookies in your browser settings, but some parts of the site may not function properly as a result.

We may share your information with trusted third parties only when necessary, such as:

• Payment processors
• Shipping and logistics providers
• Website hosting or platform providers
• Service providers that help us operate our business
• Government or legal authorities when required by law

We do not sell your personal information to third parties.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, tax, and reporting obligations.

We take reasonable measures to protect your personal information from unauthorized access, misuse, loss, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is completely secure.

Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of your personal information. You may also have the right to object to certain types of data processing or request limitations on how your information is used.

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of those third parties.

We reserve the right to update this Privacy Policy at any time. Changes will take effect immediately upon posting on this page. We encourage you to review this page periodically for updates.

If you have questions about this Privacy Policy or how your information is handled, you may contact us at charlon.helpdesk@gmail.com.